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By using our website you agree that you accept our website terms. If you do not agree with our terms, then you do not have our permission to use our website.

Below are the terms and conditions for which you may use our website www.girlundiscovered.com and the terms on which we sell our skincare products to you.


Business Trading Name

Our business trading name is Girl Undiscovered. This name will appear on all cardholder statements and will be the name advised on the payment record.

Our legal business name is Girl Undiscovered Ltd.


Girl Undiscovered Place of Business

3:5 Axis Building, No. 1 Cleveland Road, Parnell, Auckland 1052, New Zealand.


Privacy Policy

Girl Undiscovered is dedicated to protecting your privacy when purchasing our products and we guarantee to use the information that you have provided us in a lawful manner. Details such as your name, email and address are collected purely for delivery purposes and the processing of your order and also marketing purposes.  These details will not be disclosed and will be kept strictly confidential.

Fair Trading Act

The Fair Trading Act is designed to protect you from being misled by false advertising.


Consumer Guarantees Act 1993

When you buy consumer goods in New Zealand for personal use you are covered by The Consumer Guarantee Act which sets minimum standards for products to be sold. If you receive a product that is faulty or damaged you have the right to return it.


Goods and Services

Girl Undiscovered is a New Zealand owned digital brand that sells New Zealand made Skincare products. Prices are quoted and charged in New Zealand dollars, unless you are using our CurrencySelect option which displays foreign currencies approved by the Bank of New Zealand (BNZ).


Delivery Times of our Products

Delivery times will vary from country to country, however we aim to deliver your parcel to you within 1-5 working days across New Zealand and 3-14 working days internationally. After placing an order through our online store you will receive an email from us confirming the order and a further email once the order has been dispatched.


Girl Undiscovered Website

We have the right to withdraw and/or amend the services that we provide on our website without notice and will not be liable if for any reason our website is unavailable for any period of time. We update our website regularly and may change the content at any time. If the need arises, we may suspend access to our website or close it indefinitely. Any of the material on our website may be out of date at any given time and we are under no obligation to update such material.


Your User Account

If you register a user account on our website you will need to choose a password and be responsible for keeping that password private and for preventing unauthorized access to your account.

Please make sure that the information that you provide to us is correct and complete. If there are any changes to the information please inform us of these as soon as possible. To update your information please email us at girl@girlundiscovered.com. 


Reliance on information posted on Girl Undiscovered Website

Information on our website is not intended to be relied upon as advice. We disclaim all liability and responsibility arising from reliance on such information by visitor(s) to our website, or anyone informed of its contents.

Please note that nothing contained on our website is a recommendation as to how to treat any particular skin health-related condition. Not all skin conditions will respond to treatment with natural skincare.

For any serious health conditions you should seek advice from a qualified medical practitioner.

We will always do our best to ensure that the information on our website is correct and accurate, however despite this the website may still contain errors. We do not accept liability for loss or damage caused by inaccurate information.

If you see information you believe to be incorrect please let us know. You can email us at girl@girlundiscovered.com.


Intellectual Property Rights

We are the owners of all intellectual property rights on our website and the material published in it. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded from our website. Illustrations, photographs, video or audio sequences or any graphics cannot be used separately from any accompanying text. Use of any materials taken from our website for commercial purposes is not allowed without obtaining a license from us first.

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

All logos, brands and trademarks used on the website including, but not limited to, Girl Undiscovered or its group of companies cannot be used without our consent.


Posting Comments on our Website

Whenever you post any comments you must comply with the rules set out below.

We will not be responsible or liable to any third party for the content or accuracy of any materials or postings posted by you.

We have the right to remove any posting you make or material that you add on our website if, in our opinion, it does not comply with the content rules set out below.  

You are responsible for postings made on our website using your user account and agree that you will not:-  

(a)   Post or include in any message on the website material that is sexually explicit, obscene, misleading, inaccurate, indecent, homophobic, racist, sexist or illegal.

(b)   Post anything to the website that is damaging to our good name.

(c)   Advertise or offer to sell any goods or services for a commercial purpose;

(d)   Conduct or forward surveys, contests, pyramid schemes, or chain letters;

(e)   Impersonate another person or entity or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels;

(f)    Use offensive or inappropriate user names or language;

(g)   Promote violence;

(h)   Send or post spam or spam links;

(i)    Infringe any copyright, database right or trade mark of any other person; and/or

(j)    Give the impression that the posting emanates from us if this is not the case.

We recommend that you do not reveal any personal information about yourself in any postings.

We do not actively moderate postings on our website. If you consider any material to be in breach of the rules set out above here, please report this to us at girl@girlundiscovered.com.

We will aim to respond to any complaints within 48 hours. We have the right to disclose all information necessary in order to satisfy any applicable laws or regulations, or to edit, refuse to post or remove any information or materials in whole or in part at our own discretion.


Information about you and your visits to the Site

We process information about you in accordance with our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.


Misuse of our Website (Viruses, hacking and other offences)

You must not misuse our website by knowingly introducing viruses or other material which are malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer or database connected to our website.

We will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other material from use of our website.


Linking to our Site

You may link to our home page only provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice. You must not establish a link from any website that is not owned by you. The website from which you are linking must not contain any inappropriate, offensive or illegal content or any other content likely to damage the reputation of our brand.

You may not create a link which suggests any form of approval or endorsement on our part where none exists.

Our website must not be framed on any other website.

If you wish to make any use of material on our website other than what is permitted above please contact us at girl@girlundiscovered.com.


Links from our Website

Where our website (particularly our blog) contains links to other websites and resources provided by third parties, these links are provided for your information only.  We have no control over the content of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.



We may revise these terms of use at any time.  Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website.